OUR STORY: Pioneering the "Virtual Office"

Long before the catch phrase "Virtual Assistant" came along; Sherry Carnahan was paving the way from afar.

In 1992 with a box of business cards, a typewriter and a newly purchased word processor Sherry Carnahan opened for business offering office services to contractors working out of their trucks. The phrases “Virtual Outsourcing” and “Virtual Assistant” hadn’t been coined yet but that was exactly what she was doing. Instead of sending tasks via email or through online CRM’s, contractors would call in or mail their various tasks.

In 1996, with the help of the internet and readily available personal computers, Carnahan changed the name of her company to —Gal Fridays, now a division of Total Office, Inc.  With over twenty-five years of experience working with financial professionals, she planned a strategy to target the Financial Planning Industry. Within two months of launching a new website, Gal Fridays contracted with the first of what would eventually be a long line of out of state financial advisor clients. 

Today, Carnahan’s company contracts with some of the best financial advisors in the country. The staff at Total Office, Inc. give advisors peace of mind and the right hand they need for peak performance without the added costs of hiring, training and maintaining an employee.

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When not running their company, Sherry and her husband James can be found traveling in their motor home visiting their six children, writing children's books and donating their time and resources to Operation Orphan (a rehabilitation center for orphan and injured wildlife), Haven for Pets (a cat and dog rescue) and the Kenmore Community in which they live.